Reviews
“I called Lonestar for what I thought was a thermostat problem. Brandon Jonas, the service manager, arrived on time and performed a thorough inspection. He determined that there was a wiring issue and advised me of other issues that needed attention. He repaired the wiring and offered a maintenance service plan at a reasonable cost with sizeable discounts for any additional work that might be necessary (some that I was aware of). On his return visit, he provided estimates for repairs and/or furnace replacement. Since the unit was 20 years old, I opted for replacement. He fully explained the scope of work and cost and benefits. Richard and Rene, the installers/technicians were very professional, courteous. In addition to the furnace, they installed two return air grills, additional ductwork and equipment for energy savings. A follow up visit to inspect the work was done and now I have a much quieter system with more even cooling (my kitchen is not as hot when I cook…Thank You!) I would definitely recommend Lonestar for any HVAC maintenance and repair. The no interest monthly billing plan makes is much easier on my budget.”
“Amazing response, diagnosis of problem, and positive resolution.”
“The spring maintenance for my Trane unit was performed by Brandon Jonas. I have used Lonestar Mechanical since Nov 2018 & Brandon has been the service rep since Apr 2019. Last spring, Apr 2020, Brandon diagnosed coolant leakage and obtained through warranty a new indoor unit from Trane. He recommended additional work to replace worn parts and to improve air flow. His work was professional and orderly.”
“I have used Lonestar Comfort Services for many years. They are knowledgeable, priced fairly, and do what they say they are going to do.”
“I was very impressed with the efficiency, customer service and professionalism of Lonestar Comfort. I will definitely be using this company again. Thank you!!!”
“Just wanted to say thanks to Brandon for the very pleasant heater service and general heat and cooling inspection which he performed on 20 Oct 2020. Brandon was on time, very professional, and he did a very concise service bringing to my attention little things which can help me save on my heating and AC bills. I highly recommend Lonestar Mechanical, consider joining their service club as it is very reasonably priced. I also want to thank Rita for helping me with my technology lack of expertise.”
“Brandon did a great job. Very thorough, efficient, and professional. I would highly recommend him to anyone who has an ac problem .”
“Brandon Jonas did an outstanding job of servicing our old A/C unit. He is very professional and went over every detail, offered us various solutions, and helped us come to a decision. He has a very pleasant personality that puts the customer at ease and made us feel that we were important to him. He cleaned up our unit, updated parts, and installed some needed things to help give our old unit some extra life. It's working great now! We were very pleased overall and highly recommend him.”
“Brandon was fantastic! Kept me informed, took pictures, and gave me options that were available for each repair made during the service call. Extremely courteous and professional and I will use this company again in the future!”
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