Reviews
Air Conditioner Repair in Hondo, TX, 78861
Several years ago I used Comfort Air to make a minimal repair on my AC so I decided to call Brandon Jonas at the Castroville Comfort Air location. Brandon came out the same day around 6:30 pm, stayed several hours and repaired my AC. Brandon was very knowledgeable about how to make the repairs and also did a thorough inspection, including pictures, of my unit (wiring, insulation, mold, drain pan, and air leaks from my air ducts, etc.) I was unaware of some of these issues and was very pleased that he brought them to my attention. He is an excellent technician and really cared about making sure he successfully repaired my AC before he left. I’m going to follow up with him on the other recommended repairs that he suggested. Great job Brandon!”
Air Conditioner Repair in Hondo, TX, 78861
“Awesome experience from the initial contact with Rita to the great service Billy provided. He kept me totally apprised of his inspection results and solutions being provided. Plus provided me with needed information to maintain my AC system.
I was totally satisfied. So much so – I signed on for their monthly service plan.
Great job!”
Air Conditioner Repair in Hondo, TX, 78861
“Billy was very professional, polite and helpful when explaining all stages of the services.”
Air Conditioner Repair in Castroville, TX, 78009
“A technician William understood all AC concepts in order for him to troubleshoot and resolve the issue. He is very well-trained and is very knowledgeable. Thank you very much, Billy.”
Air Conditioner Repair in Castroville, TX, 78009
“Mr. Meyer was our technician and he was great! He checked the AC unit inside our house and out and resolved the issue in less than an hour. I truly appreciate the honesty and thorough check he provided. Thank you! Best company to work with!”
Air Conditioner Maintenance in Castroville, TX, 78009
“I have used Lonestar for over a year and cannot say enough good things about my experiences. Every visit is met with kindness and professionalism. Theres no pressure to “buy” but I am provided with a clear outlook on our system and potential needs in the future and everything is reasonably priced. This is how service should be.”
Other Replacement in Dunlay, TX, 78861-5810
“He was very nice and knowledgeable. Took good care of my needs.”
Air Conditioner Maintenance in Hondo, TX, 78861
“The techs from Lonestar give prior notice, and arrive on time. They are always extremely professional, polite, respectful and highly efficient! The get right to work and review all work done when finished. They keep our AC and heating system in top shape. Lonestar has been our AC company for years now. They are a local business that serves our community! Thanks y'all!”
Air Conditioner Maintenance in Castroville, TX, 78009
“I am a LoneStar comfort club GOLD member.
The plan includes "Repair Warranty" 2 years.
Outdoor unit capacitor was replaced, though still working, due to "out of compliance capacitance".
This capacitor clearly stated, "5 year unconditional warranty" AND was installed by Lone Star less than 2 years ago.
I was invoiced for a $133 WARRANTY PROCESSING FEE. There is no "*" noted on the protection plan indicating a "FEE" for "WARRANTY" work.
To make matters worse the capacitor was replaced with the "same" manufacturer's capacitor. Might be looking at another failure in less than two years!!!!!
I suspect I'd have been better off not paying the protection plan, capacitor failing and having another service provider fix it.
PS
The only reason for a 2 star vs. 1 star rating is that the tech, Keldon, did excellent service work and confirmed LS comfort services management recommended replacing the still functioning capacitor.”
Air Conditioner Installation in Devine, TX, 78016-0056
“Absolutely best company to service or replace your home air conditioning system! They are knowledgeable and send capable technicians who show by their expertise, they know the business!”
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